Risk of loss and damage during shipping:
All shipments are F.O.B. Banner Greenhouses is an F.O.B. facility. Purchaser assumes risk of damage or loss after carrier pick-up; for FedEx, UPS or independent LTL carriers. Banner will assist in replacing damaged product during shipping if replacements are available. However, Banner Greenhouses are in no way responsible for losses incurred when products are in possession of transportation providers other than Banner vehicles.
Here are several options that we offer:
Customer Pick-Up
Please confirm your pick up date the week before your order is ready by calling or responding to the email containing your final invoice. Pick up hours are Mondays Noon-4:00 and Tuesdays 8:00-4:00. Boxes need to be requested in advance. Same day unannounced pick up and/or box request will incur a $50 fee.
FedEx
An estimated cost for these services is given when placing your order. 4-6 trays per case. 2 – 3 day transit time. Costs vary and are determined by the delivery zip code. We currently offer FedEx Ground, Express Saver, 2-Day or Overnight delivery. Your confirmation will have updated shipping.
Why use Air Freight Services?
Air Services receive the least amount of handling. Less handling increases the chance that the boxes will arrive safely to their destination. Air Freight Services increases your freight cost but have the lowest risk of damage.
Can you choose Ground Services?
Yes, however, Ground Services travel by truck with multiple handling points. Ground Services are a lower cost freight option, but there may be a higher risk of damage due to increased handling.
You assume all risk and liability for loss, damage, or destruction after delivery of the merchandise to the third party carrier (e.g. FedEx, FedEx Freight). We will gladly facilitate all claims for you, however, please note that FedEx policies do not cover perishable products.
LTL Pallet – FedEx Priority Freight
This is a flat rate pallet option that can hold 30 to 96 trays. Pricing is based on your location, order quantity, and weight. Pricing can be quoted at order confirmation. The advantage of this option is that the trays remain in a fixed position, reducing handling and preventing possible damage during the shipping process. If you do not have a forklift or dock to unload the pallet, a liftgate truck will set the pallet on the ground for you.
Please contact us if you have questions about shipping or delivery for your order.
Delivery, shipping and boxing fees are charged separately from the price of plants.
Box of 6
Box of 4
Box of 1 and Box of 2